Product Warranty Automation

Help customers by showing them their registered products and helping them find the warranty in a self serve manner. Route their conversations to the right chat queue based on warranty status. Take automated actions for low cost products such as Returns, Refunds within the chatbot.

Product Selector

  • Gather products and services customers have purchased and present them to select it
  • Use integrations with Salesforce, Zendesk, Hubspot, ServiceNow and any other CRM or backend systems to fetch this.
  • Present products in a Form for easy selection

Warranty Details

  • Dynamically render content based on Warranty expiration / validity
  • Route the conversation to the right agents with conversational flow rules based on customers product warranty status.

ISO 27001

Compliant

SOC 2

Certified

GDPR

Ready

Explore other use cases

Learn about the various use cases our chatbots can handle and how it can help improve your customer experience

Explore Use CasesChatbot handing off to an agent
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