Chatbot to Chatbot Handoff

Author multiple chatbots targeted to the use case you want to address. Leverage the authored chatbots by transferring conversations between them. See an example below how we do this at Logitech with our Zendesk Sunshine Conversations integration.

Leverage multiple Chatbots to answer questions and perform targeted actions

  • Author chatbots for different domains such as Sales, Support etc.
  • Leverage capabilities of one in the other with help of seamless transfer
  • On your right see how Logitech transfers the conversation from Support to Sales
Leverage multiple Chatbots to answer questions and perform targeted actions

Handoff Conversations between Chatbots

  • See how Logitech allows customers to get Technical Support no matter which site they are on.
  • In the example the Sales chatbot transfers the conversation to the Support chatbot
  • Seamless user experience with conversation context get transferred to continue the conversation and actions.
Handoff Conversations between Chatbots

ISO 27001

Compliant

SOC 2

Certified

GDPR

Ready

Explore other use cases

Learn about the various use cases our chatbots can handle and how it can help improve your customer experience

Explore Use CasesChatbot handing off to an agent
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