DeepConverse has a powerful AI driven automation platform that integrates seamlessly with Sunshine Conversations. Using this, you can build chatbots that can give simple answers as well as execute multi-step conversations.
DeepConverse chatbots can acquire new skills with sample end-user utterances. A new skill can be trained in less than 10 minutes. An intuitive drag-and-drop conversation builder helps in defining how the chatbot should respond.
Training Time For A New Skill
In less than 10 minutes, teach the bot a new skill with just a few examples.
In less than a week, automate answers for your top issues using AI-based skills. Over time, you can analyze the other common questions the bot is facing and add the matching skills as needed.
DeepConverse offers AI-driven Chatbots that integrate natively with the Zendesk Sunshine Messaging platform.
Customers like their answers engaging and accurate. You can use DeepConverse’s Automation Builder to create multi-step conversations and ask follow-up questions instead of asking your customers to rephrase theirs.
DeepConverse lets you leverage your knowledge articles within the Zendesk Sunshine Chatbot so that you don't have to update your chatbot every time your knowledge articles change.
Deploy your bot faster by leveraging Zendesk Knowledge articles for the less common issues without building a custom AI skill.
You can simplify complex interactions, such as step-by-step troubleshooting, appointment scheduling and interactive buying journeys.
Using our intuitive drag-and-drop builder, you author interactive guides that spruce up your Zendesk Sunshine Chatbot.
Deliver next-gen support experiences