Training Time For A New Skill
Got customers zoned out in your content?
Make sure you’re not making them wait for long hours to get basic support. Automate your common queries and reduce the caseload by up to 80%.
Leverage personalization to provide the billing details or other payment-related options in just a few simple steps.
Got payment issues that can not be resolved by a bot? Assign the chat to an agent, brief the issue and bring the agent in without switching to a different chat window.
Turn customer Queries into meaningful conversations