Don’t make customers wait in long queues when a disaster strikes

Automate FNOL form submission and common support queries to deliver a scalable customer experience. DeepConverse platform can answer up to 80% queries.

Try DeepConverse

10 Minutes

Training Time For A New Skill

1 Week

Deployment Time

80%

Automated Responses

Deliver instant support when it is needed the most  

Are you really together with them in this if your agents are tied down? Get all your customers covered with a complete support automation that can deflect up to 80% support queries.

Update Current Plans

Add new members to Plan

Plans change. Enable your customers to add new members to their existing plan without any technical hassle or agent assistance.

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Native-DeepConverse-Salesforce-integration

Multi-Channel Support
with 'AI + Automation' on

01
Ai-powered Chatbots
02
Interactive Guides
03
Conversational Search
Chatbots That Answer Like
A Well Insurance Product Expert.

Agents overloaded with support tickets might end up delivering a slow response time (major reason behind a poor CSAT). DeepConverse Chatbots with just 10 minutes of training and a few simple examples can answer most of the queries that otherwise would've landed in your ticket inbox. With DeepConverse AI Chatbots, you can -

Multi-step conversations to ask follow up questions.

AI to reduce your support load from repetitive queries.

Seamless chat handover to keep support hassle free for both the agent and the customer.

Inline guides on chatbot to resolve tickets faster.

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Guides That Make Your Knowledge Articles Fun To Interact With.

DeepConverse guides can help customers figure out what exactly should their next steps be post FNOL or while submitting a claim. With DeepConverse Guides, you get -

History and Breadcrumbs window to help customers revisit any troubleshooting step.

Custom fields to collect details at multiple steps (troubleshooting questions) instead of a long ticket form.

Ability to easily create, update, and publish Guides on mulitple platforms with absolutely zero coding skills.

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AI Search That Customizes Answers And Maximizes Self-Service.

Agents overloaded with support tickets might end up delivering a slow response time (major reason behind a poor CSAT). DeepConverse Chatbots with just 10 minutes of training and a few simple examples can answer most of the queries that otherwise would've landed in your ticket inbox. With DeepConverse AI Chatbots, you can -

AI-enabled TypeAhead to understand intent and display answers when customers are still typing.

Federation to source answers from 50+ platforms and display on a single interface.

Multi-media content to best answer a query using images, maps, videos, .gif, PDFs, etc.

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Meet Our Happy Customers

Brands Leading their Industries Automate on DeepConverse Platform

No one likes ordinary support When Things go south

Customers Stuck with a
Decade-Old Member Experience?

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The complete solution for customer support automation

Provide Faster and Better Support at a Lower Cost

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