Automate an Effortless Support for Students

Still wasting time answering questions that DeepConverse AI can easily automate?
Put your support docs on DeepConverse platform and automate up to 80% answers.

Try DeepConverse

80%

Automated Responses

1 Week

Deployment Time

10 Minutes

Training Time For A New Skill

Deflect Tickets

For resolving students concerns even after 5

Loaded with student issues during the admission season?

Get a support automation that answers 80% of student queries on weekends and holidays when the staff is unavailable.  

Engage prospective students

Guide students through the courses, events, financial aid, etc in the most engaging way. 

Collect Student Feedback

Gather students and parents’ feedback on the program, exam results, etc through AI-Chatbots, Guides, etc. 

Instant 24x7x365 Support

Got students inquiring daily about timetable, exam schedule, insurance, etc? Automate the common answers for an enhanced student experience.

Interactive Forms

Simplify Admissions

Put your application forms on chatbot through DeepConverse custom fields and simplify the admission process. 

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reuse-content-DeepConverse-Zendesk

Multi-Channel Support
with 'AI + Automation' on

01
Ai-powered Chatbots
02
Interactive Guides
03
Conversational Search
Chatbots That Answer Like
A Well Trained Counseller.

Agents overloaded with support tickets might end up delivering a slow response time (major reason behind a poor CSAT). DeepConverse Chatbots with just 10 minutes of training and a few simple examples can answer most of the queries that otherwise would've landed in your ticket inbox. With DeepConverse AI Chatbots, you can -

Multi-step conversations to ask follow up questions.

AI to reduce your support load from repetitive queries.

Seamless chat handover to keep support hassle free for both the agent and the customer.

Inline guides on chatbot to resolve tickets faster.

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Guides That Make Your Knowledge Articles Fun To Interact With.

DeepConverse guides can help customers figure out what exactly is wrong with their product and make self-diagnosing easier with a step by step troubleshooting process. With DeepConverse Guides, you get -

History and Breadcrumbs window to help customers revisit any troubleshooting step.

Custom fields to collect details at multiple steps (troubleshooting questions) instead of a long ticket form.

Ability to easily create, update, and publish Guides on mulitple platforms with absolutely zero coding skills.

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AI Search That Customizes Answers And Maximizes Self-Service.

The Ai-enabled Conversational Search helps put your customers at the centre of it all. You get to customize answers for your common queries and empower your customers with a self-service that gets their intent right, provides to the point answers, and makes them feel more confident. With DeepConverse Search, you get -

AI-enabled TypeAhead to understand intent and display answers when customers are still typing.

Federation to source answers from 50+ platforms and display on a single interface.

Multi-media content to best answer a query using images, maps, videos, .gif, PDFs, etc.

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Meet Our Happy Customers

Brands leading their industries automate on DeepConverse Platform

Struggling to automate your entire admission process?

Double your % Deflection over next 90 Days with DeepConverse.

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